Consumer Protection / Conduct regulatory updates from Switzerland.
We track 10 Consumer Protection / Conduct updates from Switzerland regulators, published by FINMA. The archive covers 7 news items, 2 guidance notes and 1 consultation. Most recent update: June 2026. Coverage runs from 2025 to 2026.
The Swiss Financial Market Supervisory Authority FINMA has concluded enforcement proceedings against two institutions and one individual for serious breaches of the rules of conduct governing the provision of financial services under the FinSA. To restore compliance with the law and protect investors, FINMA ordered…
Why this matters
FINMA enforcement action against fund manager and portfolio manager for serious breaches of conflict of interest duties, suitability obligations, and due diligence requirements under FinSA. License revocation, business cessation orders, and CHF 3M+ confiscation imposed.
The revised Insurance Supervision Act and Insurance Supervision Ordinance came into force on 1 January 2024, bringing about significant changes to the insurance intermediary market. Two and a half years later, FINMA took stock at a symposium in Bern attended by industry experts. It noted positive progress in client…
Why this matters
FINMA's intermediary symposium update on supervision effectiveness under revised Insurance Supervision Act (effective Jan 1, 2024). Addresses unauthorized intermediary activity, misconduct patterns (unsuitable advice, cold calling, forged credentials), and enforcement actions.
The Swiss Financial Market Supervisory Authority FINMA has concluded enforcement proceedings against Wendelspiess Partners AG in liquidation and two individuals for serious breaches of the rules of conduct governing the provision of financial services. It has imposed long-term industry bans on two responsible…
Why this matters
FINMA enforcement action against portfolio manager for serious breaches of conduct duties including inadequate risk disclosure, failure to perform suitability checks, conflicts of interest mishandling, and information withholding. Long-term industry bans imposed and license withdrawn.
In its new Guidance, the Swiss Financial Market Supervisory Authority FINMA explains the risk patterns it is increasingly observing in relation to the use of products in individual portfolio management in the context of escalation cases. The Guidance recalls the rules that institutions must follow when products are…
Speech by FINMA Director at small and medium-sized insurance company symposium covering supervisory priorities, climate risk management, customer protection measures, proportional regulatory approach, and governance standards.
In new guidance, the Swiss Financial Market Supervisory Authority FINMA explains how it assesses the risks associated with the custody of cryptobased assets. The guidance sets out the rules that institutions must abide by in order to keep cryptobased assets safe.
On 16 December 2025, the Swiss Financial Market Supervisory Authority FINMA launched the consultation on the partially revised Circular 2016/7 “Video and online identification”. The consultation will go on until 27 February 2026.
An investigation by the Insurance Industry Vocational Training Association (VBV) has revealed that VBV intermediary certificates were wrongly issued in around 100 cases as a result of manipulation. The VBV is not supervised by FINMA. The association acts on behalf of the insurance and intermediary industry and will…
Why this matters
This regulatory update is relevant to the insurance sector, specifically regarding the unlawful issuance of intermediary certificates. It involves issues around authorization and licensing, as well as consumer protection concerns.
The Swiss Financial Market Supervisory Authority FINMA and the UK Financial Conduct Authority FCA and Prudential Regulation Authority PRA today signed a memorandum of understanding. The memorandum sets out details of the co-operation under the Berne Financial Services Agreement and opens up new cross-border…
Why this matters
This regulatory update covers cooperation between Swiss and UK financial regulators, which impacts firms in the banking, investment management, and insurance sectors. Key topics include prudential requirements, licensing, and consumer protection.