Insurance and pure protection complaints 2026 H1
Why this matters
The document is a complaints data report from the FCA covering insurance and pure protection products for 2026 H1. It reports counts and percentage changes by product category (motor and transport, other general insurance, property, warranty, travel) and gives no obligations, deadlines, or enforcement. It is classified under Insurance & Pensions and Consumer Protection / Conduct because complaint handling is a conduct measure, and the firm type is Insurance because complaints are received by insurers.
AI-generated classification rationale, not a full analysis. Verify with the original FCA source before acting. Full disclaimer.
What the FCA said
Insurance and pure protection complaints 2026 H1There were 722,974 complaints about insurance and pure protection products, 8.6% more than in 2025 H2.Most insurance complaints related to motor and transport insurance.Firms received 237,421 complaints about motor and transport insurance, followed by 116,937 complaints…
Extract from FCA . Read the full notice at the source for the authoritative text.
Context
Financial Conduct Authority (FCA) — UK financial services regulator. We track 754 updates from them.
Financial services regulation in the UK, primarily overseen by the FCA and PRA. Browse all United Kingdom updates.
This update is classified under Consumer Protection / Conduct and Insurance & Pensions.