Circular on (i) FAQs on the Misconduct Reporting Requirements under the Financial Advisers Act, Insurance Act and Securities and Futures Act; and (ii) Discontinuation of the Existing Misconduct Reporting System with effect from 1 January 2027
This circular informs licensed financial advisers, exempt financial advisers, holders of Capital Markets Services licence, exempt Capital Markets Services entities, registered insurance brokers, exempt insurance brokers and licensed direct insurers of: (i) the issuance of FAQs on the misconduct reporting requirements…
MAS has issued FAQs on the revised misconduct-reporting framework under the Financial Advisers Act, Insurance Act and Securities and Futures Act, and confirmed that the existing misconduct reporting system will be discontinued from 1 January 2027. The revised Notices FAA-N27, 508 and SFA 04-N24 introduce a 21-calendar-day reporting trigger based on reasonable grounds to believe misconduct occurred, prescribed investigation and police-report submissions, representative notification, update reporting and minimum five-year record keeping.
Key dates
- 2025-12-30
- MAS issued the revised Notices FAA-N27, 508 and SFA 04-N24 and published its response to feedback.
- 2026-08-24
- MAS published the circular and FAQs explaining the revised misconduct-reporting requirements and the discontinuation of the existing system.
- 2027-01-01 Deadline
- The revised Notices FAA-N27, 508 and SFA 04-N24 take effect; the existing Notices FAA-N14, 504 and SFA 04-N11 are cancelled; and the existing misconduct reporting system is discontinued.
- 2027-01-22 Deadline
- Default deadline for reporting qualifying pre-2027 misconduct matters that were not reported under the cancelled Notice, calculated as 21 calendar days after 1 January 2027, unless MAS permits a longer period in writing.
Suggested considerations
- Compliance teams may wish to map existing misconduct, incident, whistleblowing, investigation, HR and police-referral processes to the revised definition and categories of reportable misconduct.
- Firms should consider establishing a documented escalation test for when reasonable grounds to believe misconduct occurred arise, rather than waiting for a final investigation finding, and configuring workflow controls around the 21-calendar-day initial-reporting deadline.
- Firms may wish to obtain and operationalise the prescribed misconduct-report, investigation-report and update-report formats before the existing system is discontinued.
- Internal investigation procedures should be reviewed to ensure that the prescribed investigation information, supporting evidence, investigator assessment, corrective action and appeal information can be produced concurrently with the initial MAS report where an investigation has commenced.
- Police-report handling should be updated so that available police reports and required accompanying details are captured and submitted with the misconduct report, with subsequent police or criminal-proceeding developments tracked for update reporting.
- Firms should consider controls for providing representatives with copies of initial misconduct reports and subsequent updates within the prescribed timelines, including appropriate treatment of former representatives and confidentiality or privilege issues.
- A transitional review of open matters may be appropriate to identify cases where reasonable grounds arose before 1 January 2027 but no report was filed under the cancelled Notice; those matters may need to be reported by 22 January 2027, subject to any written extension from MAS.
- Record-retention policies, case-management systems and management information should be tested against the minimum five-year retention requirement and the requirement that electronic records remain accessible, retrievable and readable.
What changed
From 1 January 2027, Notices FAA-N27, 508 and SFA 04-N24 replace and cancel the existing Notices FAA-N14, 504 and SFA 04-N11. The initial misconduct report must generally be submitted within 21 calendar days after the firm has reasonable grounds to believe that reportable misconduct was committed or is likely to have been committed; a conclusive investigation finding is not required before reporting.
Compliance impact
The circular is guidance, but the underlying revised Notices create binding operational reporting, investigation, notification, update and record-keeping obligations for a broad range of Singapore-regulated financial institutions. The principal compliance risk is missed or late reporting caused by delayed recognition of reasonable grounds, incomplete investigation or police-report information, failure to track significant developments, or failure to transition cases and systems before the existing reporting channel closes.
References
- [1] allenandgledhill.com/publication/articles/32175/mas-publi... third-party
- [2] mas.gov.sg/-/media/mas-media-library/regulation/notices/c...
- [3] mas.gov.sg/regulation/notices/notice-sfa-04-n24
- [4] mas.gov.sg/regulation/notices/notice-faa-n27
- [5] mas.gov.sg/-/media/mas-media-library/regulation/notices/c...
- [6] capital-governance.com/2026/01/13/mas-tightens-reporting-... third-party
- [7] compliance.waystone.com/wp-content/uploads/2026/01/WCS-AP... third-party
- [8] compliance.waystone.com/regulatory-updates-december-2025-... third-party
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